Shipping Policy

At Guangzhi, we are committed to delivering smiles and imagination to every home. Our shipping policy is designed to provide you with clear expectations and a smooth experience from the moment you place your order until your package arrives safely at your door.

We currently ship to a wide range of regions and continue to expand our reach as we grow. Our goal is to make our educational toys available to families around the world while maintaining efficient and responsible shipping practices.

All orders are processed within 1–3 business days after payment confirmation. You will receive a notification once your package has been dispatched, along with a tracking number so you can monitor the journey of your purchase. Please note that during peak seasons or promotional events, processing times may be slightly extended.

We offer multiple shipping options depending on your location, including standard and expedited delivery. Estimated delivery times range from 5 to 15 business days, though these can vary based on regional carriers and customs procedures. While we do our best to ensure timely delivery, external factors such as weather, holidays, or global disruptions may occasionally affect shipping timelines.

Shipping costs are calculated at checkout and depend on your selected shipping method and destination. Occasionally, we offer free shipping promotions, so be sure to check our homepage or subscribe to our newsletter for the latest updates.

If your order includes multiple items, they may be shipped in separate packages to ensure faster delivery. Rest assured that you will receive tracking details for each package.

It is important to ensure that the shipping information provided at checkout is accurate and complete. Guangzhi is not responsible for delays or lost packages resulting from incorrect shipping details submitted by the customer.

If your order appears delayed or you experience any issues with delivery, please don’t hesitate to contact our support team. We are here to assist and will work with you and the shipping provider to resolve the issue promptly.

Our packaging is designed to be safe, child-friendly, and environmentally responsible. We use minimal but secure materials to protect your items while minimizing environmental impact.

For any questions about shipping, please reach out to us at [email protected]. Thank you for choosing Guangzhi!