Shipping Policy

1. Order Processing

Once your order is placed on guangzhipro.shop, it will be processed within 1–3 business days. During this time, we carefully prepare, inspect, and package your items to ensure they meet our quality standards before shipment.

2. Shipping Methods and Carriers

We work with reliable international logistics providers to deliver your orders in a secure and timely manner. Depending on your location and selected product, your package may be shipped via services such as:

• Standard International Shipping (Economy Air Mail)
• Express Shipping (Priority Courier or Air Freight)
• Local Partner Delivery (for specific regions)

3. Estimated Delivery Time

Delivery time may vary depending on your country or region. Average estimated delivery times are as follows:

• Standard Shipping: 8–20 business days
• Express Shipping: 5–10 business days

Please note that unforeseen factors such as customs clearance, weather, or logistics delays may affect these timelines. We appreciate your patience and understanding in such cases.

4. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can view your order status anytime by logging into your account at My Orders. Tracking updates may take 2–4 business days to appear after dispatch.

5. Shipping Costs

Shipping costs are calculated during checkout based on your location, selected shipping method, and product weight. We occasionally offer free shipping promotions, which will be clearly displayed on our homepage or product pages.

6. Customs, Duties, and Taxes

Customers are responsible for any applicable import duties, taxes, or customs fees charged by their local authorities. Guangzhi is not liable for delays or charges resulting from customs procedures in the destination country.

7. Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for packages delivered to incorrect addresses provided by the customer. Orders returned due to address errors may incur additional reshipping fees.

8. Lost or Damaged Packages

In rare cases where your order is lost or damaged in transit, please contact us at [email protected] within 7 days of receiving the package (or expected delivery date). We will work with the shipping carrier to resolve the issue promptly.

9. Split Shipments

If your order contains multiple items, they may be shipped separately from different warehouses to ensure faster delivery. In this case, you will receive separate tracking numbers for each package.

10. Contact Us

If you have any questions about your order or our shipping policy, feel free to reach out to our support team:

Email: [email protected]
Address: No. 101, No. 112 Guangming West Road, Shazhuang, Shitan Town, Zengcheng District, Guangzhou City, Guangdong Province